Writing

When leadership says 'we have a high bar' but never shows anyone what it looks like, the message is clear. Growth isn't the plan. Replacement is.

I learned what operations meant before I had a word for it. Growing up in my family's restaurant, I saw what it takes to keep a kitchen running. Design ops isn't that different.

I've used every generation of design tools, from MS Paint to Figma to vibe coding. The pattern keeps repeating.